General conditions of sale

These terms and conditions govern the sale of products marketed through the site www.dellaeravini.it. All contracts for the purchase of products through our web site are strictly between the seller and the customer and will be governed by these General Conditions of Sale.
Therefore, any purchase made on www.dellaeravini.it constitutes acceptance by the Customer of these conditions.
SELLER
Dellaeravini.it is a virtual store accessible via the internet at www.dellaeravini.it
The Registered Office is located at the following address:
Via Eraclea 19/1,
88100 Catanzaro Lido – CZ
The Operational Headquarters are located at:
Dell’Aera Azienda Agricola
Loc. Grandine Sn, 88050 Soveria Simeri (CZ)
– VAT number: IT03035920796
PRODUCT
All products offered on www.dellaeravini.it are usually present at our winery. Occasionally, during certain times of the year, there may be low inventory of certain vintages. Also during order processing the actual availability of a particular item may vary from the actual reserve stock on hand.
Items for sale are those set forth in our online catalog, with the name of the product, the manufacturer and the characteristic data of the product.
Every product sold on the site is associated with a photograph. Due to possible changes in packaging by the manufacturer, it may happen that the images may not accurately reflect those shown on the site. These changes are not considered replacement or alteration of the product offered on this site.
The minimum quantity for purchase is set at 6 bottles or multiple specific items.

 

PRICING
All prices published on www.dellaeravini.it are in EURO, and include VAT (and any additional taxes or excise taxes that are applicable) and subject to periodic changes without prior notice. Prices shown are not inclusive of shipping charges, which will be calculated and displayed at the time of order confirmation.
The indicated price that appears on the web site is the actual price, with the exception of instances where the advertised price may have been fraudulently altered by a third party. In these cases www.dellaeravini.it reserves the right not to process your order and it does not obligate the customer to any purchase liability at a different price than that stated on the site. All orders will be executed by www.dellaeravini.it upon receipt of funds.
SHIPPING
Delivery is 2-3 working days on average in the country. The operating modes and rates of shipments are reported in detail on the page Shipping and delivery
PAYMENTS
The payment methods and rules applied are set out in detail in the page mode of payment
Damaged or defective products
It is solely the responsibility of the customer to verify the completeness of the contents of the packages and their status before accepting the delivery made by the courier. In the event that the customer receives the parcel and there is visible damage, the customer is asked to immediately refuse acceptance of the damaged package and annotate the courier receipt “returned due to damaged”. www.dellaeravini.it, will replace the damaged items. If the damaged or missing items are out of stock, the customer will be contacted and will be offered replacement products. If replacement items are not acceptable to the customer, www.dellareravini.it will refund the difference. In the event that the customer receives an incorrect item, they are encouraged to notify Customer Service at www.dellaeravini.it and return them within 30 days from the date of purchase. In the event that the replacement products are not in stock, the customer will be offered alternative products or the amount paid will be refunded.
Note:
Products must be returned unaltered “almost full”, tightly closed, so that there is no leakage during transport, and with the original caps attached. We cannot refund or replace bottles that are empty. When returning items, it is recommended that the original packaging is utilized as it has been deemed safe for shipping.

RIGHT of WITHDRAWAL
All purchases are subject to Legislative Decree 206 of 2005, which guarantees the customer the right of withdrawal. The exercise of this right shall be regulated as follows.
Returned products must be intact, preferably in original packaging: for opened packages, damaged or altered will not be able to exercise the right of withdrawal.
To exercise this right, the customer must:
- Send us an email within 7 days from the date of receipt of goods to our customer service, indicating:
- Invoice number
- Order number
- The date of the order
- The product or products for which it intends to exercise the right of withdrawal, indicating the reason and the item number
- The bank details (IBAN), which we will use for reimbursement
- Wait for our e-mail return authorization
-Return shipping is at Customers expense
- Within 3 days of receipt of the email return authorization, the items should be shipped to the following address:
Dell’Area Azienda Agricola
Loc. Grandine Sn
88050 Soveria Simeri (CZ)
We will process the refund covered by the right to cancel within 7 working days from receipt of goods. Please note that this refund does not include shipping costs, in accordance with Article 5 of Legislative Decree n. 185 of 22/05/1999.

 

 

PRIVACY POLICY
The company provides its customers -area use of personal information solely to enable you to make purchases on the site and use all the other services (e.g. newsletters), shown below in detail the Notification regarding the processing of personal data (Privacy Act).
If you have any needs or concerns, please contact us (e-mail to: info@dellaeravini.it).
Information regarding processing of personal data (Privacy Act)
We guarantee all our users the utmost care and confidentiality in the handling of personal information, in accordance with the provisions of Legislative Decree 196 of 2003.
Area farm, the owner of the site www.dellaeravini.it, in accordance with article 13 of Legislative Decree 196 of 2003, declares that the data of its users are collected in order to register the user for the use of the same services offered by the site, including the ability to make purchases, and will be treated electronically in compliance with applicable laws. In the absence of such data, it will not be possible for users to use the services offered at www.dellaeravini.it.
- The processing of personal data shall be guaranteed in the performance of contractual and legal obligations, such as the provision of goods and services, billing, accounting records and notices required to institutions, as well as in communications to banks and similar institutions. User data can be communicated to administrative and fiscal advisors, to entities that will require it by virtue of the provisions of the law.
- The personal information collected is used primarily to allow you to make purchases on the site and offer customized products and services.
The e- mail address of the registered users will be able to be used for sending communications, newsletters, commercial information and offers on products and services.
- To customize the commercial offers to users, may be carried out profiling operations, which will still be conducted on common data and non-sensitive. For this purpose www.dellaeravini.it utilizes “cookies” to recognize users when they log on to the website and to personalize your shopping experience. “Cookies” can be deleted at any time through your web browser.
Registered users can take advantage of www.dellaeravini.it at any time and are covered by the user right cited under Article 7 of Legislative Decree 196 of 2003, which we quote in full below. You can exercise these rights to consult, modify or delete your data, www.dellaeravini.it directly on the site or by writing to the address listed below.

 

The Owner and manager of the data collected:
-Area farm
Registered office: Headquarters:
Via Eraclea 19/1 Dell’Aera Azienda Agricola
88100 Catanzaro Lido – CZ Loc. Grandine Sn
88050 Soveria Simeri (CZ)
VAT number: IT03035920796

Article 7 – Right of access to personal data and other rights
1. Shall have the right to obtain confirmation of the existence or not of personal data concerning the individual, even if not yet recorded, and their communication in intelligible form.
2. Shall have the right to obtain the indication:
A. The origin of personal data;
B. The purposes and methods of treatment;
C. The logic applied in case of treatment with the aid of electronic instruments;
D. The identity of the owner, manager and the representative appointed pursuant to art. 5/2 °; and the subjects or categories of subjects to whom personal data may be communicated or who can learn about them as appointed representative in the State, managers or agents.
3. Shall have the right to obtain:
A. The updating, correction or, when interested, integration of data;
B. The cancellation, transformation into anonymous form or blocking of data processed unlawfully, including data whose retention is unnecessary for the purposes for which the data were collected or subsequently processed;
C. Certification that the operations in letters [ ab ] have been brought to the attention, also as regards their content, of those to whom the data were communicated or disseminated, except where this requirement proves impossible or involves the use of means manifestly disproportionate to the protected right.
4. Shall have the right to oppose, in all or in part:
A. For legitimate reasons to the processing of personal data, pertinent for collection purposes;
B. To the processing of personal data concerning him for purposes of sending advertising materials or direct selling or for carrying out market research or commercial communication.
If you have any needs or concerns, please contact us (mail to: info@dellaeravini.it)
METHODS OF PAYMENT
All payments on www.dellaeravini.it are safe and secured. Through the payment system PayPal you can choose to pay in several ways:
- Credit card: www.dellaeravini.it accepts: Visa, MasterCard, Discover, American Express, Carta Aura. If you use a prepaid card or disposable, remember to keep it after the purchase, because it may serve for a possible chargeback.
PayPal: To ensure your safety www.dellaeravini.it using payment services offered by PayPal. This system allows you to accept payments made with Visa, MasterCard, Discover, American Express, Carta Aura safely.
The protection system used by PayPal provides protection against misuse of credit cards used by computer.
- Bank transfer: the coordinates you will be provided upon confirmation of order.

COPYRIGHT
-Area is a registered trademark. Photos, text, descriptions and everything contained in this site are property of the company -area.
It ‘ may not be reproduced in whole or in part in any part of the site; is also prohibited the reproduction of texts and or photos for any use and in any form without prior written permission.

CUSTOMER SERVICE
We are here to make your experience enjoyable and satisfying dellaeravini.it from all points of view. It may happen that there will be some discomfort, but we will try to resolve them as best and as quickly as possible.
If you do not find the answers online, you can send a message to our email address: info@dellaeravini.it
You may also contact us by phone during the following hours of operation:
Monday through Friday 8:30 a.m. to 12:30 p.m. and from 3:00 p.m. to 6:00 p.m.
Tel/Fax: 0961 / 34501
Mobile: 339/7958503